Latest PostsRSS

Share |

Say it now and say it loud: "I'm a newbie, and I'm proud!"

Newbies: your tech unfamiliarity is just a first step on ladder of learning

I delivered a presentation today to the folks at Metro Vancouver (the level of government formerly known as the Greater Vancouver Regional District) on the social web and local government. It was a great group, with lots of lively discussion.

One of the members of the audience introduced herself to me as a "techno-peasant". It's a term I hear a lot from people, often with a rueful smile. But something about the term has always rubbed me the wrong way - and today I realized what it was.

Share |

Do adjust your set: viewers flock to YouTube over TV to see Obama

Alex posted yesterday about YouTube views as a proxy for the relative support for political candidates. According to this piece at TechPresident, the same may be true of the relative support for new and old(er) media:

Share |

Selectively filtering comments? You may not get away with it for long.

You've just pruned the comments in your company's blog for comment spam, libel, hate speech, pornography and other abuse. But just as you're about to close the laptop, you spot one last comment.

It isn't abusive - but it's sharply critical of your organization, and touches a nerve. How easy it would be to just reeeeeeach over and click the "delete" link...

Share |

YouTube views as a proxy for web success

Comparing the impact of web video on Obama and Clinton campaigns

We're often asked how organizations can measure the return on investment from social media. Frank Rich's column in today's New York Times effectively uses YouTube views as a proxy for the overall success of the Obama and Clinton campaigns in tapping the power of the web:

Share |

I'm on a panel. (No joke.)

Rob at the Massive Technology Conference 2008

I'm hunkering down for a massive April Fools Day.

OK, make that a Massive April Fools Day.

Share |

Good parenting 2.0

Capitalize on the first-mover advantage of having unique name

Yesterday I Googled each of our kids for the first time, in the form "John Smith".

Share |

Today in the Globe & Mail: Alex & Rob on Reflected Glory Marketing

Today in the Globe & Mail, TBWA President Andrea Southcott features our tips for reflected glory marketing. As Andrea puts it:

Share |

When you empower your users, online traffic jams don't stand a chance

Nurture online community success through your community members

My last post talked about how open systems teach us that we can, in fact, self-organize and find solutions, in a world that so often seems to be telling us to be passive and compliant.

In my case, the solution cleared a traffic jam... with more than half the cars already on their merry way by the time the police arrived.

Share |

How Web 2.0 taught me to clear a traffic jam

A block of traffic in Vancouver's Yaletown district, all backing up

You're looking at how an online community can work, and save you a lot of aggravation.

This is a traffic jam curing itself: an entire block of downtown Vancouver traffic a few days ago, with every car, van and truck in reverse. They're inching their way backwards, in concert, away from a stopped truck that had jammed Hamilton Street from Davie to Helmcken. (The Google Map's right here.) And all without police intervention.

Share |

Bedtime with Rob and Alex ep. 13: the over-participation episode

How to skillfully manage community enthusiasm

This episode finds Alex and Rob with some company in bed: the kids. (Parental discretion advised: contains explicit sounds of complaining toddler.) We talk about what happens when your favourite online community members participate just a little too much... and what you can do about it.

Social Signal on...

RSS feedTwitterFacebookGoogle+

Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.

Join Newsletter

Social Signal on Twitter