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Falling for Facebook

How social networks (especially Facebook) bring value to your online outreach

I'm besotted with Facebook. I can see it becoming the primary way that I -- and many other people -- interact online. So if you aren't on Facebook already, join now. Now.

Still here? Don't tell me, you need actual reasons to join. Fine, here goes:

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Dreamhost goes green

I've just discovered that Dreamhost, which we use to host all of our personal sites, is carbon neutral. They're buying carbon credits so that their users can proudly note that they have carbon neutral sites. Bravo, Dreamhost.
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Check out Six Pixels of Separation

One of the real treats of speaking at the Canadian Marketing Association's Word of Mouth Marketing Conference last week was meeting Mitch Joel, President of Twist Image and the guy behind one of the best podcasts on the Internets.

It's called Six Pixels of Separation, and it focuses on the leading edge of marketing with a strong emphasis on social media. It's spontaneous, engaging, fun and always informative. And it gives you a glimpse into Mitch's fine, fertile and fascinating mind.

I'm a fan, which means life doesn't get much better than this: Mitch and I sat down after a great dinner (yes, fellow Vancouverites, there is great sushi to be had in Toronto, when you have Jennifer Evans hunting it down for you), and he broke out his voice recorder.

For the next eight minutes, he asked really challenging (that's as opposed to aggressive) questions about very big issues. We talked about change, marketing ethics, social trust and the prospects for humane capitalism. It was great, and it was also some of the hardest work I've ever done in an interview; I found myself mulling over the ideas we discussed well into the wee hours that night.

Check out the episode here – and then do yourself a favour and subscribe to Mitch's podcast if you haven't already.

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What I'd like to do on Facebook tonight

Someone I care about a great deal just had her heart broken. (Memo to self: never forget just how profoundly high school can suck.) We wanted to send her something a little more substantial than Facebook's collection of little cartoon gifts.

Here's how it could have gone down:

I'd click the "Send a gift" link, and then the (currently existing only in my fevered imagination) "Facebook Gift Partners" link. I'd click the iTunes icon, select "gift certificate" (my other option would be "Launch iTunes Store"), fill in the amount, write a mawkishly whimsical little note and then click send. My credit card – information already on file – would be billed, and someone would get our note and the certificate in her Facebook inbox, along with a little music icon on her Facebook Gift Box.

Maybe this happened (here's where we enter pure fantasy) without Apple ever receiving either my info or hers. Or maybe it was an Amazon bestseller. Or a box of fair-trade chocolates. Regardless of what gift I was sending, the cool thing would have been doing it in a few clicks, without having to dig around in an address book and fill out YAFCIF (Yet Another Contact Information Form).

You could also see this working on a site like LinkedIn, helping to ease the exchange of those gifts that enliven business relationships. (Did I mention we take deliveries here between 10:00 a.m. and 2:00 p.m.?)

In a less mercantile vein, let's go back to my broken-hearted recipient. Maybe I do give her one of those Facebook cartoons... but it's the $5.00 Facebook Fix-A-Heart teddy bear. And the note comes pre-filled-in (I can edit it, of course): "Hope this helps mend your broken heart... just like the donations from the sale of this teddy bear are helping to fix the hearts of kids at Vancouver Women and Children's Hospital."

Social networks do a marvellous job of bringing people together. But their reach is still nearly completely confined to virtual spaces. There are opportunities (and e-commerce is only the most mundane) to transform our relationships in the offline world as well.

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High-speed organizing on Facebook

30 Days of Sustainability's Turn It Off campaign grows participation with Facebook

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When online communities attack! Keeping your site hate-free

A campaign of attacks on a much-loved blogger (click here for the background) has reignited a long-running debate over civil online behaviour. One leading voice in the social web has gone so far as to call for a blogger code of conduct.

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Risk and social media: the Canadian Marketing Association's Word of Mouth Marketing Conference

I just wrapped up a panel with David Jones of Fleishman-Hillard and HarperCollins' Steve Osgoode, ably animated by Scotiabank's Michael Seaton. Very smart people, these folks.

The subject was whether it's possible to market in social media and virtual worlds. But one theme kept coming up again and again: risk.

What if users say bad things about us on our blog? What if nobody shows up to participate? What if this flops?

Here's where I come down on those questions:

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ChangeEverything.ca is a Webby Official Honoree!

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ChangeEverything.ca becoming a launch platform for great ideas

Just as you can never really tell if an online community will really take off, you also really don't know what form that success will take.

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NetSquared Innovation Fund: Want to nominate a project? Share expertise? Vote?

This just in from our friends at NetSquared:

1. 9 Days Left to Nominate a Project for the NetSquared Innovation Fund Award

There are just nine days left to nominate innovative projects that are using the social web for social change. Please encourage web innovators in your community to submit their projects for a chance to win cash and other resources from the NetSquared Innovation Fund. Project nominations can be submitted and refined until April 6.

For more info go here.

2. Share Your Expertise with Net2 Innovation Fund Nominees

You can help innovators who have nominated projects for the NetSquared Innovation Fund Awards by browsing through the nominees here. Let them know what you like about their proposals, and offer suggestions for how they can improve them. Nominees can revise their projects as many times as they like until the deadline,
April 6th.

3. Join the NetSquared Innovation Fund Award Gabbly Chat 3/31 &
4/2

Have you been thinking about nominating a project for a NetSquared Innovation Fund Award, but aren't sure if it is a fit? Or did you already submit a project proposal and want to know how to make it better?

You can get answers to all of your questions during a NetSquared Innovation Fund Award Gabbly Chat with Billy Bicket, Director of Strategic Development, Knowledge Services at TechSoup, and Marnie Webb, Vice-President of Knowledge Services of CompuMentor on Saturday, March 31st at Noon PST and Monday, April 2nd at Noon PST.

Just go to this page during one of the chat times, type in your name and ask away.

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Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.

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