Blogs | Social Signal

When companies adopt social media, they get more than just the marketing juice they're typically seeking: they're inviting in a Trojan Horse full of questions about their offering, their approach, and even their fundamental value proposition. My recent blog post for Harvard Business Online looks at how companies can best engage the Trojan Horse of social media, and it's drawn some insightful comments.

A few days ago I got a super-special birthday present (xoxo, Alex!): a new 12" Cintiq, Wacom's combination graphic tablet and display.

This post is part 4 of a series, Coming out as a Mac user.

Switching platforms is disorienting, at least until you get up and running with the core software that gives you all the tools you had on your old machine. But you didn't switch to a Mac just so you could do the same old stuff. You switched because you wanted to rock the house, set the world on fire, and bravely go where no Windows machine has gone before. Here are four Mac-only apps that should fill your heart with joy at your newfound powers.

We had a great two days at Net2 this year. There's always a feeling of homecoming when Social Signallers arrive at the Cisco conference centre in San Jose: the Net2 online community was one of our very first projects, and its extraordinary success is a tribute both to its participants and to the visionaries at Techsoup Global.

For folks who weren't able to make it this year, or who are thinking of coming next year, here's a little taste of what went on:

What are the essential tools for blogging and online conversation in 2009? Social Signal friend and advisor Leda Dederich recently asked me for an update to the post I wrote on this topic four years ago. Happily, SoSi staffer Karen Fung recently wrote an excellent post that ran through the specific tools I reviewed in 2005. But I thought I'd step back and offer an answer to the underlying question: what tools do I need to participate effectively in the thriving world of social media?

This is part 3 in a series, Coming out as a Mac user.

Like any passionate affair, your romance with a new Mac can fizzle when you discover the limitations of your beloved. Your new Mac is much less likely to drive you crazy than that old machine running Windows Vista, but it's not without the occasional quirk. Here are five highly recommended investments that will help protect you from software frustrations or hardware failures:

How can you use the web to engage your members, supporters or the public, and move them towards a specific action?

That's a common question from nonprofits who are diving into social media. Whether you're looking for your online visitors to contribute photos, forward your issue alerts, make a donation, or contact policy-makers, social media can be a powerful way of engaging your audience and driving them towards action.

But it's often hard for nonprofits to figure out how they can engage people effectively online. It's hard enough to get visitors to your site or social media presence, let alone drive them effectively towards action. In our session at NetSquared today, we used Social Actions as a case study in engaging online community participation, and shared two strategy tools that can help you make your nonprofit site more engaging.

This is part 2 in a series, Coming out as a Mac user.

As you embark on your new Mac lifestyle, you'll be faced with choices that challenge you to think about who you really are, and what's really important to you. Are you an iconoclast, a design freak, a fashionista who does everything with style and flair? Or are you a conciliator, a mediator, the kind to bring people together and bridge between worlds?

Choosing the right applications for your Mac often feels like a choice between these two different identities: the choice between a shiny, stylin' Mac-specific app, and an often less-shiny, cross-platform-compatible alternative.

But you don't have to choose between personal style and social substance. You can the coolest kid on the block and play well with others, as long as you've got your Mac kitted out with the right tools for every job.

Rob and I have each been responsible for a few switch-hitters in our time, and we know it's not easy leaving the comfortable majority to be part of what is all-too-often seen as an "alternative lifestyle". You've been part of the 90% majority; now you're the one-in-ten.

We've spent many hours helping friends through the personal and professional implications of crossing over to the other side, and we've learned about how to make the switch a bit easier. In fact, we've found that for those who embrace their new identity, the switch is a process of discovery and celebration.

No, this isn't the post about our new logo: it's my guide to switching to the Mac. Over the next week, I'll walk you through the five steps to becoming a happy and fulfilled Mac user after years in the PC closet.