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Zero patience? You can still have inbox zero

10 steps to get your e-mail inbox to zero every day

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Tired of drowning in e-mail? After many efforts and declarations of e-mail bankruptcy, I've finally found a system that lets me get my inbox to zero every single business day. It accommodates my desire to send and respond to e-mail throughout the day -- I've never been able to stick to a "only hit receive if you have time to process" rule -- and keeps my total incoming messages to about 20-30 (down from 200+). Most crucially, it allows me to respond to all key client and prospect inquiries within 24 hours.

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A perfect zero

How I got to inbox zero

I've aspired to inbox zero for years, but it took a new member of the Social Signal team to help bring that aspiration into focus -- a team member who has utterly transformed my personal productivity. As our operations manager and my executive assistant, Morgan Brayton has reorganized our financial record-keeping, moved us into our swanky new digs, taken over our invoicing, and booked me within an inch of my life.

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ManyMoon offers collaborative task management that project managers can love

What's the relationship between task management and project management? As we build up project management systems for our web-based company, that question is never far from our minds. We talk about project management, but our suffering -- our need for systems and tools -- is mostly focused on task management.

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WANTED: Integration between Remember the Milk and Basecamp

I've been looking into options for improving task management with Basecamp, given my frustration with Basecamp's lack of due dates or task details.

Basecamp is what I need to manage the big picture of projects, keep in touch with clients, and assign tasks to my team, subcontractors, and client staff. I wrote up a pretty detailed picture of how we're doing this in my post about our Basecamp workflow.

But Basecamp is not a good tool for personal task management. That's why I use -- and quite like -- Remember the Milk, a very sophisticated yet intuitive task manager. RTM lets you categorize tasks into categories (lists) of your choice, tag any task, associate tasks with locations, assign priorities and due dates to tasks, share tasks with colleagues -- basically anything you might need to do to manage your tasks effectively. And it has lots of nice add-ons, like an iGoogle widget that you can even use to view RTM tasks in your Firefox sidebar.

As it stands, the combo of Basecamp and RTM is pretty unsatisfying. I have to manually copy my Basecamp to-dos into my RTM lists. And then when I complete a task, i have to mark it complete in both places.

Since many of my tasks are independent of particular client projects, it doesn't make sense to manage all my tasks from within Basecamp (especially considering the limitations of the Basecamp task system). What I really want is to create and manage most of my tasks from within RTM, but still be able to include my Basecamp tasks in the RTM system.

I'm hoping the RTM team will make this possible by building a bridge to the Basecamp API. Ideally RTM would first introduce nested lists, so that each Basecamp project could be an RTM list (tab). A basecamp to-do list could become a nested list on that tab, with tasks listed inside the nested sublist.

It's a little trickier without nested lists, but I'd still settle for a dump of all my tasks in a given project, directly into an RTM tab/list of the same name. I'd lose the in-between layer of to-do list names within Basecamp, but I can live with that -- especially if completing a task in RTM marks it complete in Basecamp.

The RTM team is the obvious gang to take this on, especially since they are looking for value-added options that would induce people to pay for RTM Pro (I'd happily pay more than $25/yr for Basecamp integration, myself -- I could imagine $10/month as a fair pricepoint). 

But the RTM folks are busy, busy, busy. So I'm hoping there are other developers out there -- people who could use the RTM and Basecamp APIs to build this sync function without the official blessing of either service. If this sounds like you, let us know how we could help make this happen. And if this mashup sounds like something you'd want, leave a comment so we can figure out whether there's enough interest to warrant a development bounty.

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Project management and workflow with Basecamp

How can online collaboration tools like Basecamp support effective project management? That's one of the questions that came up at the values-based project management session I attended at Web of Change, led by Rob Purdie of Important Projects.

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Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.