development

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Help me find a Haiti relief agency with peer online fundraising

Like many people, when I heard about the disaster in Haiti, I wanted to help. And I wanted to give others a way to help, too.

Here's what I decided to do: go to a relief agency's web site, and set up a peer fundraising page (along the lines of what Convio, Blackbaud and DemocracyInAction create for their clients).

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@SFUWoodwards, here's your camera

Winner in our Twitter contest gets her Flip HD

@SFUwoodwards

Turns out it really is better to give than receive! We just handed Julie Ovenell-Carter, a.k.a. @sfuwoodwards, her brand new Flip MinoHD video camera, her prize in Social Signal's first Twitter contest.

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It takes a village to build a world-changing social media presence

Building your social media team

Your social media team

Social media can help to engage customers, build brand, raise public awareness or support internal collaboration. Precisely because of its breadth of impact, it's not obvious where it fits in an org chart: In marketing or public relations? Communications or customer care? I.T. or H.R.?

Developing an effective social media team requires more than finding the right box on the org chart or figuring out where that community moderator should sit. It's about identifying the goals for your social media program, the competencies needed for successful execution, and the gaps you need to fill.

Design and development

We draw on our international network of world-class design and development partners, all of whom specialize in social web projects, to deliver compelling community platforms for thriving conversation.

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Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.