authenticity

Watch as I blog while drinking this glass of water!

Watch as I blog while drinking this glass of water!

(ventriloquist's dummy speaks) As a matter of fact, I DO have some strong views on ghost-written blogs.

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Metrics: handy tool, or Satan's yardstick?

Can individuals use marketing tools without sacrificing authenticity?

Tangled measuring tape

Alex's Harvard post about metrics and the obsessive condition she calls analytophilia has triggered a lot of conversation this morning about the role analytics ought to play in organizational communications.

Which has me thinking about the role tools like analytics play in our personal communications online, too - for better and for worse.

The past few years have seen some fascinating changes as organizations - some tentative, some confident, a few very bold - adopt the tools of the social web. We've seen windows and occasionally great big doors opening in the walls that separate businesses, non-profits and governments from the public.

But something else is happening too. Just as the tools of social media are turning marketing into personal conversation, they're also turning personal conversation into marketing.

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Going for the Golden Graham

NIche messaging with social media

Reach each of your audiences with the message that speaks to them.

That's one of the central appeals of social media: the ability to target your message, affordably and appropriately, to each of the audiences you're trying to reach. Create a YouTube clip with an edge to hook your under-25s. Create a business-value app on LinkedIn to reach your b2b audience. Sponsor a mom's group on Facebook with your most family-friendly lines.

Social Signal on...

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Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.